RazorSafe

Mirapoint's RazorSafe is an email archving solution that helps customers facing compliance audits, lawsuits and legal discovery motions, improve user productivity by optimizing email management, and improves business continuity from employee turnover. RazorSafe brings Mirapoint's proven reliability and industry-leading TCO in an appliance architecture and supports all major email servers including Mirapoint Message Server, Microsoft Exchange, Lotus Notes/Domino, Novell Groupwise as well as POP3/IMAP email servers.

Email Archiving RazorSafe Whitepaper

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Key Features

• All hardware and software combined in a single appliance
• Archival system works safely in the background without disrupting email system performance, using standard, open POP/IMAP protocols
• Messages can be searched by email header, body, or attachment using both boolean and advanced fuzzy logic (proximity and weighting) criteria
• LDAP/Active Directory intgegration
• AES256 encryption
• Legal Hold
• Email Comments/Tagging
• Simple web-based user and search interface for all functions make the RazorSafe simple and secure
• Client-side plugins for Microsoft Outlook, Lotus Notes, and Novell Groupwise provide a seamless and productive native search experience for users
• Policy control and filtering capabilities allow administrators to capture both inbound and outbound messages and organize the archive by sender, recipient, department or keywords.

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Benefits of Mirapoint RazorSafe

By deploying the Mirapoint RazorSafe solution with the Mirapoint Message Server and RazorGate appliances, you can:

• Discretely copy all email archiving messages sent or received within you organization.
• Index the messages and place them into a permanent archive.
• Securely, automatically back up your message archive to tape, then delete it from the originating journal mailbox.
• Deploy RazorSafe’s high-speed search capabilities to allow reviewers to discover messages based on sender, recipient, subject, keyword and date range.
• Export marked messages securely for review by legal or human resource representatives for email compliance.
• Protect the entire search archival process without alerting or disrupting users.
• Restrict modification of the archive message and all actions by administrators for email compliance or by the RazorSafe itself by recording them in a secure audit log.

Choosing Right Archive Solution Whitepaper

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RazorSafe Competitive Advantages

• Easy-to-use, plug-and-play deployment through a simple, single appliance approach combining hardware, software, storage and operating system.
• Centralized email compliance management through one 1u chassis containing all storage hardware, software and operating system.
• Won’t disrupt email system performance through an integrated archival system that works in the background via a POP interface to the journal mailbox(es).
• Policy control and filtering of unified message archiving by department, inbound, outbound, sender, receiver or any number of filter criteria when deployed for e-discovery with the Mirapoint RazorGate appliance.
• Secure, streamlined connectivity for all functions to Web-based user and search interface.
• Email backup via external tape library system sold separately (strongly recommended).

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How Mirapoint RazorSafe Works Better Than Any Other Device

Only the Mirapoint RazorGate and/or Mirapoint Message Server offer special email archiving journal interfaces.

Once activated, a variety of e-discovery filters can be applied to these interfaces to journal only specific types of messages or to place messages with differing content or headers into different secure folder locations.

Next, one or more RazorSafes log into these journal folders at a pre-set interval and collect the messages for indexing via a POP client interface.

Then, messages indexed and stored in the email archiving message base are backed up to tape at a regular interval (typically nightly) automatically, and secured using private 256-bit encryption.

Finally, the original messages are deleted from the archival folder, completing the email archiving and e-discovery process.

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What directory servers are supported by Mirapoint?

Many standards based clients that integrate seamlessly with the Mirapoint server including Active Directory. Authentication to Active Directory or other LDAP server is done using the standard bind process wherein user credentials are presented to Active Directory for authentication. For Active Directory, this authentication can be done either in cleartext or encrypted, however users must authenticate using 128-bit encryption in order to change their passwords, which is a supported method on the Mirapoint system.

Mirapoint also offers an applianced based LDAPv3-compliant directory server that works seamlessly with Mirapoint appliances and other applications.

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Does Mirapoint offer delegated management?

Yes. Mirapoint offers multiple levels of administration including: administrator, delegated domain administrator (we can support up to 100,000 domains on a single box), helpdesk administrator, backup operator and ordinary users (with access only to their account).

Can different feature sets be activated for different users/groups?

Yes. Mirapoint offers a class of service feature that allows administrators to define various levels of service. Through this feature, users in different classes (for example, students and faculty) may be granted different feature sets.

What provisions are there for redundancy, failover, or other methods of providing a highly available platform?

Mirapoint appliances are each built for redundancy and optimal availability. Mirapoint appliances have field proven 99.999% uptime. Each appliance is built with hot-swappable RAID protected disks (& controllers with battery backup), redundant hot swappable power supplies, and redundant cooling fans. Network interfaces may optionally be configured for NIC Failover. For sites requiring automated failover, Mirapoint supports one to one hot standby clustering for use with locally attached Mirapoint storage, or N+1 hot standby clustering for use with SAN storage.

Mirapoint’s Message Server also supports cluster configuration that provides a high-availability solution to ensure the uptime required for business critical services.

What kind of logging and reporting can be done?

Mirapoint has a full suite of Logging, Reports, and Performance graphs. Because Mirapoint is an appliance, the MOS is tightly integrated with the hardware platform, resulting in the tracking and reporting on a myriad of hardware and software statistics. Statistics include but are not limited to:

• Directory operation statistics (LDAP).
• Raid usage statistics – battery charge/time, temp, fan, voltage, cache status, mail store in use, sys store in use.
• Network usage statistics – in/out packets, collisions.
• Email statistics – messages with attachments, local vs. remote mail statistics (all statistics, size, rates, avg. recipients,etc.).
• Virus statistics - total found, cleaned, and stripped.
• Spam statistics – totals, totals per score above 50.
• Hardware statistics – temp, CPU (1 & 2) temp, motherboard fans statistics.
• System statistics – load, process statistics, memory usage
• Filtering statistics.

The information can be displayed in log format and/or performance graphs. This information can be customized to hourly, daily, or weekly for historical analysis.

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The Email Archiving Problem

If your organization requires you to retain all email messages for regulatory purposes, you can:

• Spend hundreds of thousands of pounds on archival software, servers and storage.
• Decide to purge all email beyond a certain date and possibly put your organization at greater risk.
• Utilize multiples appliances for email compliance.

Mirapoint RazorSafe Models

Entry Level Orca Seawolf

The Simple, All-in-one, appliance-based solution for the small business.

• Memory 2GB ECC DDR RAM
• NIC 1 GB/S Ethernet
• Storage 500GB
• Tape Integrated Sony AIT Turbo 2 Tape Drive
• Form Factor Desktop

Mirapoint Orca Seawolf

RazorSafe 150 (RS150)

The Simple, All-in-one, appliance-based solution for the small enterprise.

• Memory 2GB ECC DDR RAM
• NIC Dual Integrated 1 GB/S Ethernet
• Storage 1TB RAID1 SATA
• Tape Interface U320 SCSI
• Form Factor 1U Rack; 19" Rack with Mounting Rails
  

Mirapoint RazorSafe 150

RazorSafe 200 (RS200)

The Simple, All-in-one, appliance-based solution for the Enterprise.

• Memory 8GB ECC DDR RAM
• NIC Dual Integrated 1 GB/S Ethernet
• Storage 2TB RAID5 SATA
• Tape Interface U320 SCSI
• Form Factor 1u Rack Unit, 19" rack with mounting rails

RazorSafe 400 (RS400)

• Memory 16GB ECC DDR RAM
• NIC Dual Integrated 1 GB/S Ethernet
• Storage 4TB RAID5 SATA
• Tape Interface U320 SCSI
• Form Factor 2u Rack Unit, 19" rack with mounting rails

RazorSafe 6000 (RS6000)

• Memory 16GB ECC DDR RAM
• NIC Dual Integrated 1 GB/S Ethernet
• Storage 4TB RAID5 SATA
• Tape Interface U320 SCSI
• Form Factor 2u Rack Unit, 19" rack with mounting rails

Mirapoint RazorSafe 200, 400, 6000 email archive appliance

What type of support options does Mirapoint offer?

There are self-help knowledge bases and help screens built in to the admin interface (both command line and web). When an active 24X7 support contract is in place 30 minute support response time is committed, free software upgrades are provided, and there is free hardware replacement. Mirapoint provides support via email and phone. Mirapoint also has the MERT team (Mirapoint Emergency Response Team) as part of standard support. MERT has the ability, in a critical situation, to access your box via a secure connection, diagnose the problem, and quickly fix an issue for you.

What type of training and documentation will be provided?

Mirapoint provides a comprehensive list of training classes and online options for system administrators and help desk personnel. Mirapoint offers onsite training (generally for 5-10 people) or classroom training. The comprehensive, 3-day, instructor-led course that covers everything to run the Mirapoint appliances.

A less expensive, web based option is available as well and may meet the needs or your organization. Printed manuals, a knowledge base, end-user help, and end-user guides are all included.

Do you offer technical support on an on-going basis?

Yes. Mirapoint is the only email vendor who can provide a single point of support for all hardware, software, storage, calendar, content filtering, monitoring, MTA, anti-virus, anti-spam and all other pieces associated with a comprehensive email system. This eliminates multiple support contracts and the challenges of dealing with multiple vendors. A single vendor solution makes supporting an environment much more streamlined and effective. Any issue requires only a single call to Mirapoint support.